All Systems Operational

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Welcome to AudienceView Professional's live system status page!

Uptime over the past 90 days. View historical uptime.
Sell and Sell+ ? Operational
90 days ago
100.0 % uptime
Today
Client Home Operational
90 days ago
100.0 % uptime
Today
Consumer Interface Operational
90 days ago
99.76 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Series Management Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Communications Operational
90 days ago
100.0 % uptime
Today
Order Management Operational
90 days ago
100.0 % uptime
Today
Learning Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025
"The delivery method you selected is no longer available" message for some online orders
Resolved - This incident has been resolved.
Sep 9, 17:02 EDT
Monitoring - This issue has been resolved and we are monitoring the results. If you created a second delivery method, under Tools > Delivery Methods you can click the "Click here to set series delivery method defaults" option and uncheck it to remove it as an option for web sales.
Sep 9, 09:59 EDT
Investigating - For online orders where only one delivery method is available, some customers are seeing a "the delivery method you selected is no longer available" message. We are currently investigating this issue. If your customers are reporting this error, please follow these steps to add a second delivery option to alleviate the issue in the meantime:

1. Create a new delivery method (https://audienceview2.my.site.com/Professional/s/article/Creating-Managing-Delivery-Methods#creating). It can be the same delivery type (Bardcoded Eticket, Receipt Only, or Hard Ticket) as the existing delivery method, it just needs a unique name (so you could have one called Eticket and one called Mobile ticket, for example).
2. Click the "Click here to set series delivery method defaults" option at the top of the list of delivery methods, and in the Web section check off the new delivery method to enable it
3. Click Save
4. Click the "Yes, update all existing series to use the new defaults" to apply the new delivery method to all series (if you want to manage each series individually, go to the Event Settings menu of each series and check off the new delivery method).
Sep 8, 16:52 EDT
Sep 8, 2025
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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