Monitoring - We are aware of a security incident involving Klue, a third-party market intelligence platform that AudienceView uses to track industry news and insights, which integrates with Salesforce (our CRM system). This incident has affected many organizations, including AudienceView.

This incident is isolated to the Klue-Salesforce integration and does not involve AudienceView products or production systems. AudienceView systems remain secure and fully operational.

Our investigation into the incident remains ongoing. However, our review to date indicates that the following information was likely impacted: business contact information (name and work email) contained within the AudienceView Klue-Salesforce Integration. To our knowledge it does not contain product data or consumer (patron) data.

Upon notification of the incident by Klue, we immediately disabled the affected integration and revoked its access to the CRM.

This is a third‑party incident which did not impact AudienceView’s internal systems. We are actively monitoring the situation and are working closely with Salesforce and Klue to determine the full scope of the incident. For additional details, please refer to the recent Klue article (https://status.salesforce.com/generalmessages/20000257) or the Salesforce status page (https://status.salesforce.com/). If you have questions, please contact us at klue-salesforce-security@audienceview.com.

Jun 22, 2026 - 12:30 EDT

About This Site

Welcome to AudienceView Professional's live system status page!

Sell and Sell+ Operational
90 days ago
99.92 % uptime
Today
Client Home Operational
90 days ago
100.0 % uptime
Today
Consumer Interface Operational
90 days ago
99.92 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Series Management Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Communications Operational
90 days ago
100.0 % uptime
Today
Order Management Operational
90 days ago
100.0 % uptime
Today
Learning Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 23, 2026

No incidents reported today.

Jun 22, 2026

Unresolved incident: Third-Party Security Incident – Klue-Salesforce Integration.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026
Resolved - The maintenance window is complete.
Jun 15, 09:14 EDT
Investigating - We’ll be performing vital system maintenance on Monday, June 15 at 3:00 AM EST. We expect approximately 30 minutes of downtime. Thank you for your patience and understanding while we complete this necessary work.
Jun 12, 17:22 EDT
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.