"CLIENT NOT FOUND" error displaying in the Consumer Interface
Incident Report for AudienceView Professional
Resolved
This incident has been resolved.
Posted Aug 21, 2023 - 09:04 EDT
Monitoring
A fix has been implemented and we are monitoring the results. Initial testing is positive, as we are no longer seeing the error.
Posted Aug 20, 2023 - 10:33 EDT
Investigating
We are currently investigating an error message being displayed online, through the Consumer Interface. Some patrons have seen an error saying: "CLIENT NOT FOUND" when attempting to follow deep links or view the calendar page. We are actively working to identify the cause of the issue and resolve it with urgency.
Posted Aug 20, 2023 - 10:27 EDT
This incident affected: Consumer Interface.
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