We have implemented a fix for the issues that were affecting the consumer interface, backend functionality, and My Reports. We continue to monitor this issue closely.
Posted Feb 02, 2024 - 17:55 EST
Investigating
We are aware of an issue that is affecting the consumer interface/ticketing pages, backend functionality, and My Reports with users seeing a 502 Bad Gateway error message. We are currently investigating this issue as the highest priority.
Posted Feb 02, 2024 - 17:14 EST
Monitoring
We have implemented a fix for the issues that were affecting the consumer interface as well as the backend functionality. We continue to monitor this issue closely.
Posted Feb 02, 2024 - 14:28 EST
Investigating
We are aware of an issue that is affecting the consumer interface/ticketing pages as well as some of the backend functionality (such as ticket printing). We are currently investigating this issue as the highest priority.
Posted Feb 02, 2024 - 13:24 EST
This incident affected: Consumer Interface, Payment Processing, Series Management, and Reporting.