Slowness in the system
Incident Report for AudienceView Professional
Resolved
System is operating as expected and everything is now functioning properly.
Posted Apr 12, 2023 - 15:45 EDT
Monitoring
We have identified the issue and the system has returned back to normalcy.
We will continue to monitor the ticketing system to ensure everything is functioning as expected.
Posted Apr 12, 2023 - 13:06 EDT
Identified
We have identified the issue and the system is returning back to normalcy.
We will continue to monitor the system to ensure everything is functioning as expected.
Posted Apr 12, 2023 - 12:08 EDT
Investigating
Professional is experiencing slowness at the moment which is stopping clients from accessing the system and patrons from purchasing tickets.
We are currently investigating the issue all systems are functioning as expected
Posted Apr 12, 2023 - 11:55 EDT
This incident affected: Quicksell+, Client Home, Consumer Interface, Payment Processing, Series Management, Reporting, Communications, and Order Management.