Coded Ticket Issue
Incident Report for AudienceView Professional
Resolved
This incident has been resolved.
Posted Feb 14, 2023 - 14:49 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 14, 2023 - 13:52 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 14, 2023 - 13:02 EST
Investigating
Following a software update this morning, some clients are seeing a "no tickets available" message on the consumer interface when only coded tickets are available. We are close to a fix and will update the status page when that fix is deployed.
Posted Feb 14, 2023 - 12:49 EST
This incident affected: Consumer Interface.
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