Payment Processing/Timeout Issues

Incident Report for AudienceView Professional

Resolved

This incident has been resolved.
Posted Jan 17, 2024 - 08:27 EST

Monitoring

We have implemented a fix for the slow payment processing and timeout errors we were seeing on both the consumer interface and QuickSell+ and we continue to monitor this issue.
Posted Jan 16, 2024 - 11:52 EST

Investigating

We are currently investigating issues with slowness during payment processing and timeout errors on both the consumer interface and QuickSell+.
Posted Jan 16, 2024 - 09:51 EST
This incident affected: Sell and Sell+, Consumer Interface, and Payment Processing.