Customer receiving a "Cust not found" error on events

Incident Report for AudienceView Professional

Resolved

This incident has been resolved.
Posted May 08, 2023 - 10:17 EDT

Update

We are continuing to monitor for any further issues.
Posted May 08, 2023 - 10:17 EDT

Monitoring

We made some changes and we will continue to monitor the situation.
Posted May 07, 2023 - 20:38 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 07, 2023 - 13:39 EDT

Investigating

We are currently aware of an error "Cust not found" when customers click on an event. Please advise the customers to clear the browser cache and this will fix the issue.
Posted May 07, 2023 - 13:38 EDT
This incident affected: Sell and Sell+ and Order Management.
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